Senior Interactive Producer

Full-Time in Plano, TX - Mid Level

AKA Experience Producer

Most similar to in industry: UX Strategist, Digital Account Manager

Who We Are

Lifeblue is a digital agency in Plano, TX focusing on working with organizations and institutions that impact the world in a positive way. We’re an iterative, experimental collective of design thinkers and doers that will challenge everything you think you know about digital design agencies. We are a small, tight-knit group of dreamers and schemers. We are entrepreneurs that embrace working outside of our comfort zone, and love to take on the big “what ifs” of the Web. With clients like the Dallas Zoo, Heifer International, Perot Museum of Nature and Science and many others, there is no shortage of places where your experience and contributions will make a difference. We are passionate about learning and making a difference in our clients' businesses through creating sound strategies and amazing user experiences.Working here means working with purpose-driven innovators, including a few that might even be smarter than you. You'll be collaborating with experts in a diverse range of backgrounds, including economics, game design, teaching, computer science, writing, fine art, environmental graphic design, mathematics, history, music and public speaking.

Who You Are

Someone that loves working with clients and people. You know when to defer to a client's request vs. when to guide a client to push the envelope. You can present to any audience, from techies to executives, and understand how to communicate both good & bad news. You anticipate the needs of a client 10 steps ahead of it being a reality. Your creativity knows no bounds, you can dream big ideas and work with a team to get them accomplished.You have strong self-initiative and are a bona fide problem-solver. The art of negotiating comes natural, influencing others towards the greater good is the name of your game. You have a strong business acumen and ability to create a business case via a compelling story. This complements well with your grace under pressure and executive decision-making ability.

What You Will Be Doing

You will be responsible for the discovery, strategy, and solutions that help turn ideas into fully-realized digital experiences for our client partners. You will partner with and work alongside a production team to help bring the client’s vision to life. Here are a few of the things you might accomplish in the day-to-day, but since we can't think of everything, don't hold us to it!

  • Set the foundation for a strong, lasting client relationship by getting to the heart of what matters most to their business
  • Generate project requirements and business goals by leading discovery sessions with stakeholders, reviewing the competitive landscape, and holding strategic brainstorming workshops with the project team
  • Lead user research and documentation
  • Conduct gap analyses and primary and secondary research on each client’s industry, their competitive set, possible revenue strategies, and opportunities for market distinction (or differentiation, if possible)
  • Build information architecture (IA) utilizing competitive audits, keyword planning, card sorting, and user navigation testing (e.g., site maps, screen trees, user flows, decision and content tables)
  • Collaborate with designers and developers to define functionality, content, navigation, and interaction models through page-level wireframes and flow diagrams
  • Design and conduct usability tests to validate information architecture and interaction design
  • Analyze the effectiveness and quality of delivered solutions, cross the t's and dot the...lower case j's
  • Seek to guide client expectations around timelines and deliverables, not a ‘Yesser’
  • Dream big and proactively seek opportunities to improve/grow the client's digital business
  • Advise best practices for online strategy and execution
  • Make sure we get the bills paid by overseeing client billing, projections, analyze, and report accordingly
  • Provide superior communication to and within your team, including (but not limited to) client communications, team feedback, and retrospectives post-launch to learn from both successes and failures
  • Make decisions that balance the needs of the client with internal goals and teams to operate profitably, sharing responsibility for budget and quality of projects with Team Experience Producer (Project Manager)
  • Some travel may be required, though most of our current clients are within the Dallas metropolitan area

Why You’ll Be Doing It

  • The opportunity to save the world from bad design
  • Work alongside a purpose-driven team of exceptional people that balance truth and passion
  • A constantly collaborative environment
  • A great office culture and sense of camaraderie to help keep everyone sane and foster their creativity & productivity
  • The opportunity to shape the company – we need your expertise
  • A culture that fosters growth and pushes you to reach further personally and professionally
  • Competitive compensation, profit sharing, health/vision/dental benefits, 401(k)
  • 3 months paid maternity leave, 1 month paid paternity leave
  • Flexible scheduling, meaning no set “work hours”
  • Flexible vacationing, meaning no limiting “vacation policy” (and yes, people actually take vacation here)
  • A dress-for-your-day, results-only work environment

Lifeblue is proud to be an equal opportunity employer. We not only embrace diversity, but celebrate it and are committed to creating an inclusive and safe work environment for all of our employees.